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Welcome back to our series about building a Weston Dean Custom Home, one of the most sought-after New Braunfels custom homebuilders in the area! Weston Dean can build your dream home on your dream lot. So far in this blog series on the custom home building process we have discussed; Phase 1: Design Services and Phase 2: Construction Services.
In today's post, we want to talk about Phase 3: Our Warranty Services. Read below for more information, or call us for a site evaluation! Your complete satisfaction is our goal, and so we've partnered with a warranty service company called ProHome to manage our warranty process 24 hours per day, 7 days per week during the first year of living in your new San Antonio home. ProHome is a national company that is well known and recognized for its customer service. (And so are we; one of the highest compliments we can receive is for you to be so impressed by our level of service and commitment to quality that you're willing to recommend us to friends and family. We strive for that honor every step of the way).
1 Year Craftsman Warranty: The coverage for that first year is similar to your car's "bumper-to-bumper" warranty. All builder-installed fixtures and appliances are covered for performance and workmanship for one year. We think that offers you the reassurance you need in your first year of custom home ownership; nothing should break, but if it does? We have you covered.
2 Year Systems Warranty: We also have this system in place for the first two years to ensure that all of your major systems are covered for proper delivery of service. That includes your plumbing, HVAC, electrical, and other appliances. Now, some parts and pieces of those systems are warranted for a lot longer than 2 years. We cover those first 2 years and afterward, your contractor will be there for any other issues.
10 Year BB Major Structural Warranty: Your San Antonio custom home is covered until year ten by Bonded Builders. In the event of any major repairs - whether that's a foundation crack, pool leaks, framing sags, or other related issues - Bonded Builders will contract all repairs. Bonded Builders strictly screens all builders added to their warranty service program and we're pleased to be a part of this system. We think it offers you peace of mind and the reassurance that we'll be there if you ever need us.