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Weston Dean Homes Blog

Client Communication is Crucial to Custom Homebuilding

Categories: Custom Home Design, San Antonio Custom Home Builders | Posted: February 8, 2019

Just as with any relationship, the key to every successful new and custom home building experience is clear and open communication between client and builder.  If you have ever been a part of the homebuilding process before, you know this to be true. Poor communication can make a home project a painful one, and no one wants to experience that when it comes to building their new home. Weston Dean Custom Homes prides themselves in providing clear communication to their buyers, which is part of the reason they have become one of the most sought after New Braunfels custom builders.

Big projects can be daunting and stressful to begin with, and could turn into a nightmare if you’re working with a builder who isn’t upfront and forthright with what they’re doing, how they’re doing it, and how much it costs.  We know this first hand.  We’ve heard all the same horror stories you have.  So it is Weston Dean Custom Homes’ mission to make sure you are with us ever step of the way throughout your home building experience with us, from design to construction to warranty and closing.

How do we do this?  We’ve developed an online system that allows our team and you to be in constant communication about each step of the process.  Every client receives access to a secure website that is as up to date as if you were to visit the homesite in person.  Even better, you can monitor our progress and stay in contact with us wherever you are, whether it is at home, or on the road with your mobile device on the other side of the country.  At every given moment you will have instant and complete information about everything to do with your custom home, be it photographs, uploaded documents, signature selection options and potential upgrades or anything else you might want to incorporate along the way.

Also, this communication goes both ways.  If you ever have questions or want to make changes to something we’re currently or will soon be working on, we can discuss it with you through this website in order to accommodate to your needs.  We figure that if you feel well-informed about the status of your new home and are confident in our methods, we can make sure that we’re building exactly what you want in your dream home.

We at Weston Dean are pretty proud of the fact that our websites are incredibly user friendly, too.  We have color-coordinated selection items with all the information you need such as pricing, where you are in your allotted budget and how much extra you have for other special additions (see, even grown-ups get allowances!).  We don’t believe in hidden costs, either.  Our expenses and change orders are interactive and from the get go you can see how your financial decisions influence the final price of your custom home, and we never make any assumptions or changes without your input.

You can submit your preferences electronically, through the site, without having to track anyone down in the approval process or find a fax machine either.  And you always know where we are in throughout the entire building process.  You can monitor our progress at any given moment, so you can see where we’ve been and what’s coming up next!  We want to make sure that everything works without a hitch and since building a home is an incredibly exciting time for you, we want to make sure you get to enjoy it.

We at Weston Dean Custom Homes are in the business of building you your dream home.  And we aim to do exactly that.

 

 

Weston Dean Homes is a San Antonio area custom home builder.  For more information call (210) 408-9107.

 

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